GUARANTEE

At Glowing Sky, we are committed to providing a premium quality service. Your product satisfaction is our first priority.
We are proud of our exclusive New Zealand made merchandise and fully endorse the quality and performance of it.

 

RETURNS / EXCHANGE

Firstly, please read our sizing charts to determine the best fit or ask us before ordering:
E: info@glowingsky.co.nz P: 0800 456 946 

You are welcome to exchange or return an online purchase, no matter the reason. Exchanged items will be posted back free of charge.

PLEASE NOTE: For health and safety reasons, there are no Returns or Exchanges on Mens Boxers or Ladies Briefs unless exhibiting a genuine manufacturing fault.

1.  Contact us before returning an online order.  
If we are unable to find an appropriate exchange, you will be refunded via your original payment method.

2. Next, all returned items must be unworn, unwashed, in perfect original condition & with all tags still attached.  
Please send (with a copy of your online receipt) to:  

Glowing Sky
150 Spey St
Invercargill 9810
New Zealand

3. An exchange / refund should be processed within 48 hours of receipt of item. You will receive an email upon completion of this process.

 

INTERNATIONAL RETURNS / EXCHANGE

Please contact us before returning an online order: E: info@glowingsky.co.nz P: +64 3 214 4443 


FAULTS

If you believe there is a fabric or manufacturing fault with your item please contact us immediately.
E: info@glowingsky.co.nz P: 0800 456 946